Refund & Cancellation Policy

Last updated: 30 March 2026. This policy applies to all Transactions made on cubexbot.in.

Cancellation

Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point, the User may not cancel the Transaction unless it has been specifically provided for on the Platform, in which case the cancellation will be subject to the terms mentioned therein.

We shall retain the discretion in approving any cancellation requests and may ask for additional details before approving any such requests.

Refund Eligibility

Once you have received the product and/or service, a replacement, return, or refund may be requested only if the product/service does not match the description as mentioned on the Platform.

      ⏱️ Refund Window: Any request for a refund must be submitted within 3 days from the date of the Transaction (or such number of days as prescribed on the Platform, which shall in no event be less than three days).
    

How to Request a Refund

To submit a refund claim, please contact us with the following details:

Your registered email address and Transaction ID
A clear and specific reason for the refund request
Identification of the exact terms that have been violated
Any supporting proof, if required

You may reach us at:

📧 Submit Refund Request

Alternatively, you may also raise a ticket via our Contact Us page.

Approval Process

Whether a refund will be provided is determined solely by us. We may ask for additional details before approving any refund request. Approved refunds will be processed through the original payment method within a reasonable timeframe.